Rainbow Room International Customer Service
Rainbow Room International are
committed to providing first class Customer Service whether it
is in our Salons or on our
Web Site. You , our customers are important to us and we want to
provide
you
with the best possible experience at all times. |
Our Promise
We are committed to protecting your privacy. We use the information
we collect about you to process orders and to provide a great web
experience. We may also use it to tell you about changes in our services
or about
special
offers we think you'll find valuable.
We do not sell, trade or rent your personal information to others.
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Returns
We offer a 'no quibble guarantee' and if for any reason you are unhappy with
your purchase, you can return it to us within 30 days in it's original condition
within 30 days of the date that you received it. unopened and unused. (with
any seals and wrapping intact) and we will issue a full refund of the price
you paid for the item. Please note: we will only accept the return of open
items if they are found to be faulty.
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Complaints
If you have a complaint about any of our products, let us know by email, telephone
or in writing and we promise to deal with your complaint within 7 working days.
If you have any grievances about Rainbow Room International.com we want to hear
from you so we can improve our service. Please e-mail us at feedback@rainbowroominternational.com
and we will consider your comments carefully. |