OUR APPROACH TO PRIVACY

We want people who visit our web site to be able to take part fully in the activities and offers we provide. We also want to make sure that when we collect information from you we do so in a way that does not infringe your right to privacy. This Privacy Policy is designed to give you useful information about your rights and the way we collect and use personal information.

We do not ask you to disclose any more information than is reasonably necessary to enable you to participate in an activity on our web site and to improve the web site.

The information we learn from customers helps us personalise and continually improve your experience at Rainbow Room International. We use the information to process orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us.

The type of information we collect is:

Information you give us: we receive and store any information you enter on our Web site or give us in any other way.
Automatic information: we receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies" and we obtain certain types of information when your Web browser accesses Rainbow Room International.
Competitions:When you enter competitions, we ask you for your name, and email. If you win, we ask you for your residential address. This is so that we can let you know if you have won anything, send you your prize and let other people (such as other users of our web site, the public and our own employees) know about our competitions and their winners
E-postcards: we will ask you for your name and email address so we can let whoever receives the postcard know who sent it and so we can make sure you get a copy (by email) too.
Newsletter Registration: If you register to be sent information about our services, products, offers and so forth, we will ask you for your name, and email address we will also ask for demographic details that you do not have to give us. We use this information to identify you, to contact you about your interest in Rainbow Room International including sending out information you have requested, and for internal market research purposes.
We only keep the personal information you submit for these purposes until we have made use of it in these ways.

Information Sharing

Information about our customers is an important part of our business and we do not sell it to other companies or parties.

This web site is owned and operated by Rainbow Room International.

HOW TO CONTACT US

If you have any questions about this web site or our privacy policy, please contact us by writing to Rainbow Room International, 30 George Square, Glasgow G2 1EG.