If you really can't make your appointment please try to give us at least 24 hours notice.
We understand that finding the right stylist is a very personal choice. As a team we embrace and encourage clients who are just looking for a change to try a different stylist.
As a little added bonus, if you book your next appointment online we’ll take £4.50 off the cost of your treatment! Unfortunately this doesn't apply to our Beauty Salon or Howard Street Training Academy.
If you’re thinking of going for a new style or colour, feel free to bring photos or references with you. And if you have a preferred stylist and time slot, it’s also a good idea to book your next appointment before you leave the salon.
Being colour experts, we never (ever) colour hair without a skin test at least 48 hours in advance. You’ll need to pop in, but it only takes 2 minutes. We really can’t put colour on your hair without it. If you're not sure if you've had one before, check with your RRI salon.
At every appointment, you can expect an in-depth consultation - to ensure your stylist fully understands the look you want, and how to work with your type of hair. From there, you can relax in safe hands – from a heavenly shiatsu massage to perfectly-applied finishing touches.
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