We endevour to send all goods within 48 hours of your order but occasionally we may be out of stock or exceptionally busy but we will try. Please allow up to 14 working days for delivery before getting in touch.
Our shop operates Monday to Fri, 9:00am - 4:30pm
Orders sent outwith these times will be processed on the next working day.
Our Returns Policy
Our Returns Policy forms part of, and must be read in conjunction with, our Terms and Conditions of Sale.
It is important that you check your order or items upon receipt and always before use. If any errors occur or issues arise then these need to be reported to us immediately so we can investigate.
Before attempting to return an order you will need to contact our customer service team on 0141 221 0400 to request a returns authorisation number. Without this number it can be difficult to process your return meaning the process may take longer.
Your statutory rights
Our Returns Policy does not affect your statutory rights.
For more information about your other statutory rights, please visit the UK Government's website at:www.direct.gov.uk or contact Consumer Direct, the Government funded consumer advice service on 08454 04 05 06.
Please see our full returns policy here.
Shipping costs can be found on our shipping information page.